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Contract Types
Premium Contract
One or two service visits a year (details of which are on attached appendix). Provision of a maintenance contract does not guarantee that your system conforms to the latest European requirements.
In the event of your gates failing, our premium maintenance cover guarantees a response the next working day (notified prior to 4.30pm)
Standard Contract
One or two service visits a year (details of which are on attached appendix). Provision of a maintenance contract does not guarantee that your system conforms to the latest European requirements.
In the event of your gates failing, our standard maintenance cover guarantees a response within 3 working days.
Both include the below.
If parts are required, they are charged at the manufacturer’s list price.
The contract does not include call outs, but they will be charged at a discounted rate of 10%.
Maintenance Checklist
1. Conduct Risk Analysis (All gates,barriers and bollards)
2. Check with customer if an issues
3. Check Alignment of motor drive gear to gate track gear (sliding gate)
4. Check & tighten all mounts and fixings on system (all systems)
5. Inspect all rollers for wear, clean and adjust (sliding gate)
6. Check and adjust limit switches and Clutches (all systems)
7. Control Panel: Remove covers & Check security of wiring and condition of panel
8. Locks: Check and adjust as necessary
9. Photo-beams: Remove covers, clean, reseal & check alignment/operation
10. Safety Edges: Check condition and operation
11. Safety Edges: Check receiver/transmitter & Change batteries
12. Safety encoders: Check condition/operation
13. Loops: Check condition/operation
14. Access Readers: Check operation/Clean swipe card reader
15. Radio: Check operation/condition of circuit board & wiring
16. Time Clocks: Check time/operation, Programme times if necessary
17. Entry System: Check Audio/Video entry phones (Installed by us)
18. Entry System: Check Keypad/Gate switches
19. Ancillaries: Check operation/condition of extra switches/control gear
20. Emergency Manual Release: Check/ operate & demonstrate to client
21. Emergency Manual Release: Does customer require keys?
22. Emergency Manual Release: Release instructions displayed/Keys Readily Available?
23. Leave site clean and tidy as found.