Privacy Policy for Pulham Services Limited (PSL)
Last Updated: 17/11/2025

PSL is committed to protecting your personal information and respecting your privacy. This
Privacy Policy explains how we collect, use, store, and protect the information you provide
when using our website pslltd.com.

By using our website or submitting your details through our online forms, you agree to the
terms outlined in this Privacy Policy.

1. Information We Collect
We collect personal information when you submit forms on our website, including:
1.1. Call-Out Requests, Contract Requests & Quote Requests
When you fill out these forms, we collect the following information:

• First Name

• Last Name

• Email Address

• Phone Number

• Site Address

• City

• County

• Post Code

• Uploaded Files (e.g., images or documents relevant to your request)

This information is automatically sent to our company email system and stored within our
email accounts.

2. How We Use Your Information
We only use the information you provide for the following purposes:

• To contact you about your enquiry

• To provide a quotation or contract information

• To arrange a call-out or site visit

• To follow up on your request when necessary

We do not use your information for marketing unless you explicitly request or consent to it.

3. How We Store Your Information
Your submitted information is sent directly to our internal company email inboxes.
We store your information securely within our email system and restrict access to authorised
staff only.
We retain your information only for as long as necessary to fulfil your request, provide our
services, or meet legal obligations.
 

4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information in the following limited circumstances:

• With employees or contractors who need the information to provide services to you

• When legally required (e.g., if requested by law enforcement or for compliancepurposes)

We do not share your information with third-party marketing services.
 

5. Uploaded Files

Any files you upload (such as photos, documents, or supporting information) are treated as
confidential and are only used to assess your enquiry or prepare your quote.

 

6. Your Rights
Under UK data protection laws (including the UK GDPR), you have the right to:

• Request a copy of the personal data we hold about you

• Request corrections to any inaccurate information

• Request deletion of your information where applicable

• Object to or restrict certain types of data processing

• Withdraw consent if you have previously given it

To exercise any of these rights, please contact us at: enquiries@pslltd.com

 

7. Security
We take reasonable technical and organisational measures to protect your personal data
from misuse, loss, or unauthorised access. However, no email transmission or internet-
based service can be guaranteed as completely secure.

 

8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or
privacy practices of these third-party websites.

 

9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled,
please contact us:
Pulham Services Limited (PSL)
Website: pslltd.com
Email: enquiries@pslltd.com
Phone: 02083449650
Address: Abbey Works, 29 Lockfield Avenue, Enfield, Middx, EN3 7PY

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